Won't start or charge
Battery, charging-port, power-circuit, storage, display and software faults can look similar. PRG evaluates the device before recommending a repair.
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Get a free quoteComputer and Mac repair
Computer, Laptop & MacBook Repair
PRG evaluates supported Windows computers, laptops, MacBook models and iMac systems for hardware, startup, charging, software, virus and data problems.
Clear answers begin with the actual device. Similar symptoms can come from different hardware or software faults. Inspection may be required before PRG can confirm the repair, price, parts or completion time.
Problems PRG can evaluate
Hardware and software help for Windows and Mac.
Bring in a computer that will not start, charge or run normally. PRG can evaluate supported models and explain the most reasonable next step without promising a repair outcome before inspection.
Windows desktops and laptopsMacBook and iMac computersBroken screens and display problemsBattery, charging and power faultsSlow performance and startup errorsVirus, software and operating-system helpKeyboard, storage and component problemsLiquid-damage and no-power evaluation
Slow, crashing or infected
Unwanted software, limited storage, failing hardware or operating-system problems may cause poor performance. The correct fix depends on what testing shows.
Broken or liquid damaged
Screen, keyboard, case, connector and internal damage may affect more than one component. Prior work and liquid exposure can change the available options.
A practical first step
What happens after you contact Phone Repair Guy.
Start with the symptom—not a guessed part. The team uses the device details and inspection findings to explain the next reasonable option.
1. Describe the problem
Share the computer type, brand, model, symptoms, warning messages and anything that happened before the problem began. Do not send passwords or other sensitive information.
2. Choose a real Phone Repair Guy store
Call Davie, Tamarac or Fort Lauderdale / Swap Shop directly, request a quote, or use Chat Now for basic routing. Call first for a specific part or specialty repair.
3. Review the options
Inspection may be required before the team can confirm the cause, parts, price or timing. You can then decide whether to proceed with the recommended work.
Repair or protect the data?
Tell PRG what matters most.
If normal computer use is the goal, PRG can evaluate the hardware and software problem. If important files are the priority, say that before work begins so the team can discuss a responsible path.
Every completed repair is backed by a written guarantee. Exact coverage depends on the completed repair and does not guarantee data preservation or a successful recovery.
MacBook running slow? Check storage and activity before repair →
Spilled liquid on a MacBook but it still works? Shut it down first →
Samsung Galaxy Book stuck in a startup loop? Protect your files first →
Windows laptop won’t start? Protect your files before resetting →
Three Broward County locations
Start with your nearest PRG shop.
Bring the device to Davie, Tamarac or Fort Lauderdale / Swap Shop, or call first. The team can confirm the best drop-off option and route specialist work if needed.
Davie
6507 Nova Drive, Davie, FL 33317
Open daily 10 AM–8 PM
(954) 669-9588Store details →Tamarac
5781 N University Drive, Tamarac, FL 33321
Open daily 9 AM–9 PM
(954) 999-9662Store details →Fort Lauderdale / Swap Shop
3291 W Sunrise Blvd, Fort Lauderdale, FL 33311
Closed Mon–Tue • Wed–Fri 9 AM–5 PM • Sat–Sun 8:30 AM–5:30 PM
(954) 242-8277Store details →Questions before you visit
Repair FAQ.
Do you repair both Windows computers and Apple Macs?+
PRG evaluates supported Windows desktops and laptops, MacBook models and iMac computers. The available repair depends on the exact model, condition, fault and parts availability.
Can you tell me the repair price before seeing the computer?+
PRG can discuss the symptoms and basic options, but an inspection may be needed before confirming the cause, price or completion time. Similar symptoms can have different underlying causes.
Can you help when a laptop or MacBook will not turn on or charge?+
Yes. PRG can evaluate supported computers with no-power, charging, battery, port or startup problems. A device that will not turn on does not always need the same repair, so inspection comes first.
Do you repair slow computers, viruses and software problems?+
PRG can evaluate slow performance, unwanted software, operating-system problems and startup errors. The team will explain the appropriate next step after checking the computer.
What should I bring for computer or MacBook repair?+
Bring the computer and describe the symptoms, any liquid or impact damage and previous repair attempts. Bring the charger when the problem involves power or charging. Do not enter passwords or sensitive data in the website form.
Will my files be safe during repair?+
Back up important files before service whenever possible. PRG handles devices responsibly, but data preservation and recovery cannot be guaranteed. If accessing files is the main goal, tell the team before work begins.
Which PRG location handles computer and Mac repair?+
Customers can start with Davie, Tamarac or Fort Lauderdale / Swap Shop. Call the chosen store first for a particular model, specialty repair or part so the team can confirm the best drop-off option.
From our repair bench
Watch a real customer repair story.
More detail for your repair request
Tell us the symptom, not just the part.
Keyboard and trackpad repair
Keys that repeat or stop responding and an unreliable trackpad can have hardware or software causes. We inspect the model and symptoms before discussing repair or replacement.
SSD, storage and memory evaluation
We evaluate storage or memory problems and compatible upgrade options. Some computers have soldered memory or storage, so an SSD or RAM upgrade is not possible on every model. Back up files first when possible.
Virus, software and operating-system help
Startup errors, failed updates, unwanted software or slow performance need diagnosis before a reset. Tell us about important files and any recent changes; do not send passwords in the request form.
Include the exact model, what happened and your preferred store in your quote request. We confirm options before starting; parts and service vary by device.
Free computer repair quote
Tell us what the computer is doing.
Include the brand, model, symptoms and any damage or repair already attempted. Use Chat Now for quick questions, or call one of the three shops above.