Privacy Policy

Information we collect

When you request a quote, we may collect your name, phone number, preferred location, device type, device model and description of the issue. Technical information such as browser, device and website interaction data may be collected by security and analytics services.

How we use it

We use this information to respond to your request, route it to the appropriate team, provide customer service, maintain website security and understand website performance. We do not use a repair request as permission for unrelated marketing spam.

Text and telephone contact

Submitting a request authorizes PRG to contact you about that request by call or text. Message and data rates may apply. You may ask us to stop nonessential messages.

Service providers and retention

PRG may use service providers to host the website, deliver messages, measure performance and protect the service. Information is retained only as reasonably needed for these purposes and legal or operational requirements.

Your choices

Contact the PRG location handling your request if you need to correct your contact information or ask a privacy question. This policy may be updated as website services change.

Last updated: August 14, 2026.